Returns
Returns & Exchanges:
Your satisfaction is our ultimate goal. If you are unhappy for any reason with your purchase we will gladly refund the product purchase price to your original method of payment, or provide you with an equivalent exchange, whichever you prefer.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you decide you do not want the product you ordered, you can return it for a refund - minus the original shipping fee. You will be responsible for paying for your own shipping costs for returning your item.
If the product you ordered is incorrect or damaged, we will gladly cover the return shipping fee, or offer a replacement free of charge.
Shipping
To return your product, you should mail your product to:
Small Devotions
58 Saxton St
Madison OH 44057-3237
United States
Refunds (if applicable)
Once your return is received and inspected, we will email you to let you know that we have received your package and processed the return. A credit will be applied to your original method of payment. Returns are typically processed the same day as they are received. Please note that it may take 2 to 10 business days for the refund to appear on your credit card account depending on the processing speed of your credit card company. Please note that original shipping charges are non-refundable unless you received an incorrect or damaged item.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@smalldevotions.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
If you want to exchange an item you purchased for another item in our shop send us an email at info@smalldevotions.com
You will be responsible for paying for your own shipping costs for returning your item.
Please send your item back to:
Small Devotions
58 Saxton St
Madison OH 44057-3237
United States